Question 1

What types of hosting plans do you offer?

Accepted Answer

We offer shared hosting, VPS hosting, reseller hosting, SSL, and domain registration services.

Question 2

How can I contact JetHostings support?

Accepted Answer

You can call +237650685901 or message us on WhatsApp at +16398594106. We support both English and French.

Question 3

Do you offer SSL and secure email services?

Accepted Answer

Yes. We offer Let's Encrypt and premium SSL certificates as well as professional email hosting with spam protection.

Question 4

What is the uptime guarantee for your hosting services?

Accepted Answer

JetHostings guarantees a 99.9% uptime on all hosting plans to ensure your website remains available and reliable.

Question 5

How quickly can I get my VPS server after purchase?

Accepted Answer

VPS servers are deployed instantly after payment confirmation, allowing you to start managing your server immediately.

Question 6

Can I upgrade my hosting plan later?

Accepted Answer

Yes, you can easily upgrade your hosting plan at any time through your customer dashboard without downtime.

Question 7

Do you provide backups for hosted websites?

Accepted Answer

We provide regular automated backups for shared hosting plans and offer customizable backup options for VPS and reseller hosting.

Question 8

Are your servers optimized for speed?

Accepted Answer

Yes, all our servers use SSD storage and are optimized with caching and CDN integration to maximize website speed.

Question 9

What payment methods do you accept?

Accepted Answer

We accept payments via mobile money, credit/debit cards, PayPal, and bank transfers to cater to customers in Cameroon and worldwide.

Question 10

Is technical support available 24/7?

Accepted Answer

Yes, our support team is available 24/7 via phone, email, WhatsApp, and live chat to assist you with any hosting issues.

Question 11

How do I transfer my existing website to JetHostings?

Accepted Answer

Our migration team can help you transfer your website from your current host to JetHostings quickly and with zero downtime.

Question 12

Do you offer reseller hosting with white-label branding?

Accepted Answer

Yes, our reseller hosting plans come with white-label branding so you can sell hosting services under your own brand.

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